Refund Policy
Mad Monkey Store offers a 100% satisfaction guarantee on all of our products. If you are not happy with your purchase, you can return it for a full refund.
To be eligible for a refund, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, please contact us within 14 days of your purchase. We will send you a return shipping label and instructions on how to return your item.
Once we receive your returned item, we will inspect it and process your refund within 5-7 business days.
Refunds will be issued to the original payment method.
We are committed to providing our customers with the best possible shopping experience. If you have any questions about our refund policy, please feel free to contact us. We would be happy to help you.
Here are some additional details about our refund policy:
- We do not offer refunds for items that have been used or damaged.
- We do not offer refunds for items that are not in the original packaging.
- We do not offer refunds for items that are returned after 30 days of purchase.
We hope you understand that these policies are in place to protect our customers and our business. If you have any questions or concerns, please feel free to contact us. We would be happy to help you.